CUSTOMER SERVICE

Our Customer Service representatives are available to assist you, Monday – Friday, 11:00 AM – 5:00 PM PST:

·         General or Product Inquiries
·         Place an order by phone
·         Online order status

Call: 1-310-453-2370, press option 2 for Customer Service  *   E-mail: customerservice@whimsicalley.com  *  Fax: 1-323-424-3813

PAYMENT METHOD
Whimsic Alley accepts all major credit cards:

PayPal Customers:    To submit your payment, log-in to your PayPal account and send payment to: paypal@whimsicalley.com

                                                                                                     Check or Money Order:
We gladly accept payments by check or money order. When ordering online, during the check-out payment process select “PO”.  This will notify us that you intend to mail us your payment. Please include a copy of your order and mail payment to:

Whimsic Alley
Order Payment Dept.
5482  Wilshire Blvd., Suite 1553
Los Angeles, CA 90036

Once your payment has been received and cleared, we will release your order for shipping.  You will receive an e-mail with the tracking number for your records.

                                                                                                    Whimsic Alley Gift Card
Our WA gift card can be redeemed online or by phone.  For instructions on processing your Whimsic Alley Gift Card via our website, click link for instructions:     Gift Card Instructions

RETURN POLICY
We gladly accept exchanges or returns on merchandise you purchase from Whimsic Alley. Click on the link to view our policy: Returns Policy

SHIPPING INFORMATION
Whimsic Alley ships all around the world.  Click on the link for details: Shipping Information

FEEDBACK
The team at Whimsic Alley want to hear from you.  Please share your comments or suggestions.  E-mail us: customerservice@whimsicalley.com

The team at Whimsic Alley want to ensure that you obtain excellent service.  If you fail to obtain satisfactory service from the above contacts, please feel free to contact our management department at Management@WhimsicAlley.com.

WHIMSIC ALLEY

CONTACT US

If you’d like to reach us here at Whimsic Alley, please make use of following e-mail addresses:

Sales@WhimsicAlley.com

CustomerService@WhimsicAlley.com

Help@WhimsicAlley.com

The address of the store is:

WHIMSIC ALLEY
5464 Wilshire Blvd.
Los Angeles, CA 90036

Our mailing address is: